AI-Powered Diagnosis

Turn messy notes into accurate repair plans instantly.

MetaFleet's AI understands diesel and heavy equipment terminology and identifies equipment types, symptoms, and likely failure modes.

Stop wasting time decoding vague customer complaints. Get clear, actionable diagnosis suggestions that help your technicians arrive prepared with the right parts and knowledge.

AI Diagnosis Dashboard

Mistake-free Job Creation

Automatically create clean, professional job tickets from customer complaints, texts, and voicemails. AI polishes grammar, corrects terminology, and structures information into clear work orders—eliminating errors and saving time on manual data entry.

Zero typos, consistent formatting every time

Coming Soon

AI Diagnosis & Image Recognition

Advanced AI trained on thousands of diesel and heavy equipment service records recognizes makes, models, and common failure patterns. Analyzes photos of damaged parts to identify issues visually and provides intelligent diagnosis suggestions based on symptoms, error codes, and technical data specific to your industry.

95%+ accuracy on equipment identification

Suggested diagnosis and parts

Based on symptoms and equipment type, the system suggests likely root causes and recommended parts to check. Your technicians show up prepared, reducing diagnostic time and improving first-time fix rates.

Reduce on-site diagnosis time by 40%

"Customers would call saying 'my truck won't start' or 'weird noise from engine.' We'd send techs blind and they'd waste an hour diagnosing on-site. Now MetaFleet's AI tells us exactly what questions to ask and suggests likely issues before the tech even leaves. Our first-time fix rate went from 68% to 89%."

David Park

Service Manager, Tri-State Fleet Repair

Frequently Asked Questions

Everything you need to know about AI Diagnosis

AI Diagnosis works with typed text from calls, emails, texts, and voicemails. We're adding OCR (handwritten note scanning) in Q3 2026. Until then, you can quickly type or dictate handwritten notes into the system.
The AI provides suggested diagnoses, not final decisions. Your technicians always have the expertise to override or adjust. The system learns from corrections, improving accuracy over time for your specific operation.
Yes! MetaFleet integrates with major parts management systems. When the AI suggests parts, it can check your inventory levels and even create pick lists or order requests automatically.
For uncommon problems, the AI flags low-confidence diagnoses and suggests similar historical cases from your shop's records. It also learns from every repair you complete, expanding its knowledge base over time.

Ready to Diagnose Faster?

See how MetaFleet's AI Diagnosis can reduce diagnostic time, improve first-time fix rates, and help your technicians arrive prepared.